DISQUS

ETBlogs Pop: Reader offers tips for restaurants

  • andymurray · 3 months ago
    Really, Burger King? That's the idea for an enjoyable meal? I agree about the darkness campaign (I would add the deafening cacophony of music and shouting most bars have), but you don't like it when waiters interrupt your meal to talk? So we're supposed to eat alone in a well lit area where people don't ask if we've been there before? Sounds a little institutional. Cafe Mass General. Or Chez MCI Concord. Here's a trick I try to remember when I'm feeling blue. People in the service industry are human beings, too. That always makes it easier for me to talk to them. Who knows? You might even make a friend. Of course then you have to tip. But the food's way better than Burger King.
  • penelopepeapod · 3 months ago
    having worked in the business of serving customers , the reasoning behind asking questions of you're diners is that some will NEVER tell you on their own if there's an issue, instead taking it out on the waitperson by STIFFING THEM, so in the long run, those destined for Burger king should GO THERE.
  • Rosemary · 3 months ago
    Good point, penelopepeapod.
  • Rosemary · 3 months ago
    lmao Andy
  • Gregg · 3 months ago
    I have an answer as to why we ask if you've been to our restaurant before. Many times, someone who is there for the first time does not know the menu at all. By asking that question, we can better guide the guest through the order process rather than assuming the guest knows all our dressings, sides, and other commonly asked questions. For example, I work at a restaurant that isn't simply "be seated and a server will be right there to help you." Therefore, if I know it's a guest's first visit, I will guide them on how to get their food, how to order, where they can sit, etc. If I do that with every guest, the regulars will be annoyed. If I don't do it with anyone, the new people will be confused. It's a simple yes/no question and if it bothers you that much, then there is probably other issues you need worked out.

    As for your second point, about servers asking if everything is alright. You say "if it's not, I will tell you." OK, maybe you will, but 90% of guests will not say anything unless we ask them. And if we don't ask them, and they leave without the issue being address, they are likely not to come again.
  • Rosemary · 3 months ago
    Good points Gregg. I hope our angry eater reads this.
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  • ukwebsitedesigncompany · 3 months ago
    Burger King is the second largest fast food hamburger chain in the world. Three of the steps are really comfortable and enjoyable.
  • UK Website Design Company · 3 months ago
    Burger King is the second largest fast food hamburger chain in the world. Three of the steps are really comfortable and enjoyable.